Frequently Asked Questions
Delivery
No. At this moment in time we do not offer delivery anywhere else other than the UK. This may change in the future.
All of our orders are processed, dispatched and delivered within 3-5 days.
Some personalised items may take longer.
All orders are charged a flat rate of £2.99 for delivery. From time to time we may offer free delivery, or discount codes that give you free delivery.
We use a variety of delivery couriers including the Royal Mail, Hermes, DPD and Parcel Force.
if you haven't received your order within 7 days, please contact our Customer Service team or drop us an e-mail at info@sohotrightnow.co.uk and we'll get it sorted for you.
Returns
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just contact us directly within 30-days and we’ll take you through the process.
If you aren't heppy with the item that you have ordered, we offer a 100% money-back guarantee. No questions asked.
Other
The So Hot Right Now team are based in the heart of South Wales, UK.
Absolutely! We take the safety of our customers and their data very seriously. Our website is encrypted using the latest technology and is powered by one of the world's largest and most sophisticated eCommerce platforms. You can shop with confidence on this website.
Have any other questions?
If we still haven't answered your question, you can contact us below and our UK-based Customer Services team will get back to you as soon as possible.